FULL-SERVICE HOA MANAGEMENT
Leave the hassle to us
We take care of everything so you can enjoy less
work with more peace of mind.
Full-service management entails ALL day-to-day
operations, including:
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Dedicated homeowner point of contact
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Cutting-edge homeowner portal
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Maintaining Association records and books
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Managing accounts receivable/payable
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Compliance inspections
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Contract coordination
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And much more!
Core Services
Association Financials
We take care of all accounts payable
and receivable.
Real-time Board reports mean that you can always see where your finances are.
Homeowner Communication
We got tired of management companies that never returned our calls or emails. That's why it's in our contract that we'll return all phone calls and emails within two business days (but usually much sooner)!
CC&R Compliance
Eight monthly inspections of the community per year to ensure all homeowners are in compliance with your Governing Documents. That's two more than industry average!
Homeowner Portal
State-of-the-art software allows homeowners to stay connected like never before! From payments and ACC requests to a community calendar and maintenance requests, our robust portal can do it all!
More Included Services
Meeting Attendance
A staff member is available to attend Annual homeowner and Board meetings. We even help direct the meeting and take minutes at no additional cost.
Vendor Management
We collect bids, oversee contract execution, and do in-person follow ups on all non-routine projects.
Notary Services
Free notary services are included by our in-house notary. We take the worry out of coordinating the important paperwork.
Estoppel Certifications
Unlike many other management companies, we don't charge any fees for providing title information. When we say full-service, we mean it!
Drafting Rules & Regulations
We assist Boards in drafting Rules & Regulations that align with the Association's Governing Documents and Idaho law.
Tax Preparation
We compile and deliver all necessary financial statements to a qualified tax professional.
98% PAPERLESS ORGANIZATION
A Modern, Paperless Approach to HOA Management
At Castle Creek Management, we’re proud to be a 98% paperless organization. Our mission is to deliver a fully digital management experience, powered by a robust and customizable platform tailored to each association’s needs.
Every unit owner receives a secure login to their personal portal, giving them access to:
• Online dues payment
• Maintenance and general requests, including the ability to attach photos and track real-time status updates
• Surveys, board communications, and rule violations
• Up-to-date financial reports and meeting notices
This streamlined, electronic interface increases transparency, reduces delays, and empowers both homeowners and board members with 24/7 access to essential tools and data.
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What Sets Castle Creek Apart?
Financial Oversight
Accurate, up-to-date financials are the backbone of successful HOA governance. With Castle Creek, Board members can generate real-time financial reports anytime through our secure portal—no need to request documents or wait until the next meeting. Immediate access to cash flow, budgets, and reserves makes oversight easier than ever.
Architectural Control
Our mobile-friendly platform allows Boards and committees to review and approve architectural applications online. Supporting documents are automatically saved to the homeowner’s digital file, ensuring a clear and accessible record.
Collections Transparency
We manage collections in-house with a dedicated team and a transparent system. Board members can log in and instantly view the status of all delinquent accounts—no more guessing games or outdated reports.
Project Management
Your board should never be left in the dark. With Castle Creek, Board members can track all ongoing projects in real time. From bid coordination to completion, our platform allows you to follow each step, review updates, and ensure your expectations are met—without having to “check up” on your management team.
Vendor Management
We eliminate the typical pain points around vendor payments and accountability. Through our advanced vendor portal, invoices are submitted and processed quickly and accurately. We also ensure vendor compliance by collecting required documentation like certificates of insurance and licenses, protecting your association from unnecessary risk and delays.
