ASSISTANCE FOR SELF-MANAGED HOAS
Personalized Service
We can help as much or as little as you need.
A-la-carte services include:
Administration- homeowner point of contact and maintaining Association records
Financial- Maintaining accounts receivable/payable, providing an online homeowner portal for online payments, and full bookkeeping
Maintenance Coordination- CC&R compliance inspections, collecting bids, overseeing projects, and acting as liaison between Board and contractors
95% PAPERLESS ORGANIZATION
A Modern, Paperless Approach to HOA Management
At Castle Creek Management, we’re proud to be a 95% paperless organization. Our mission is to deliver a fully digital management experience, powered by a robust and customizable platform tailored to each association’s needs.
Every unit owner receives a secure login to their personal portal, giving them access to:
• Online dues payment
• Maintenance and general requests, including the ability to attach photos and track real-time status updates
• Surveys, board communications, and rule violations
• Up-to-date financial reports and meeting notices
This streamlined, electronic interface increases transparency, reduces delays, and empowers both homeowners and board members with 24/7 access to essential tools and data.
⸻
What Sets Castle Creek Apart?
Financial Oversight
Accurate, up-to-date financials are the backbone of successful HOA governance. With Castle Creek, Board members can generate real-time financial reports anytime through our secure portal—no need to request documents or wait until the next meeting. Immediate access to cash flow, budgets, and reserves makes oversight easier than ever.
Architectural Control
Our mobile-friendly platform allows Boards and committees to review and approve architectural applications online. Supporting documents are automatically saved to the homeowner’s digital file, ensuring a clear and accessible record.
Collections Transparency
We manage collections in-house with a dedicated team and a transparent system. Board members can log in and instantly view the status of all delinquent accounts—no more guessing games or outdated reports.
Project Management
Your board should never be left in the dark. With Castle Creek, Board members can track all ongoing projects in real time. From bid coordination to completion, our platform allows you to follow each step, review updates, and ensure your expectations are met—without having to “check up” on your management team.
Vendor Management
We eliminate the typical pain points around vendor payments and accountability. Through our advanced vendor portal, invoices are submitted and processed quickly and accurately. We also ensure vendor compliance by collecting required documentation like certificates of insurance and licenses, protecting your association from unnecessary risk and delays.